Shipping Information

Shipping Methods

Your order will be shipped to the specified address according to the shipping method selected during checkout:

Method

Estimated Delivery

Standard Shipping

Arrives 12-14 business days after production time

Expedited Shipping

Arrives 4-6 business days after production time

Express Shipping

Arrives 2-4 business days after production time

Even if you live outside of the country, don’t fret! We also provide free international shipping to many countries. Click here for a full list of countries we ship to.

PLEASE NOTE:

All our packages are fully insured.
Each customer is responsible for any customs charges that may be applied to international shipments. MyNameNecklace has no control over these charges and is not responsible for any actions taken by customs or delivery services.

COVID 19 Delivery Policy

Our online site and jewelry workshop are working as usual.
We're taking all the health & safety precautions needed and are not expecting any delays in production and delivery at the moment.

Even so, there may be COVID-19 delays we're not able to foresee.
When choosing your delivery method, we recommend considering Express shipping for faster delivery straight to your door.

Address Information

Please note that it is the customer's responsibility to provide us with a correct and complete shipping address.
If your shipping address is different from your billing address, please specify this during checkout.

Shipping Notification

When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the track my order page with your Order ID and Email.

Estimated Shipping

The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays.
Please note that special orders may have a longer processing and manufacturing time frame.

With additional safety precautions around COVID-19 we are fulfilling all orders in a timely manner with 95% of our orders arriving on time. Some deliveries may be delayed and we appreciate your patience during this time.

PLEASE NOTE:

If your order has not arrived within the estimated Shipping time, or you have additional questions regarding Shipping, please Contact our Customer Care Representatives.